Services Overview

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Enhanced Voice, Video and Internet

CNI is devoted to supplying local communications providers with innovative capabilities that enable them to deliver cutting-edge broadband service to their subscribers. With a "triple-play" combination of voice, video and Internet, CNI provides a wide range of services that empowers them to exceed their subscribers' expectations.
  • HD/SD IPTV signal
  • Hosted middleware services
  • Network integrity
  • Local content
  • Voice QoS/QoE

Exceptional Operations Support

One thing that remains constant since our inception is our dedication to customer service. Our partner providers rely on us for exceptional, 24/7 support services, delivered the way it should be – with a live person on the other end of the line, every time.
  • 24/7 NOC
  • 24/7 Call Center support, accessible via phone, email and live chat
  • UNIX/Linux administration services: continuous monitoring, server maintenance, network management, carrier class service bureau

Managed Communications Provider Services

CNI equips our partner providers with a full suite of privately branded capabilities to enhance their existing voice, video and Internet offerings. With CNI, you can offer your subscribers many value-added products and services without incurring the costs of manning your own network operations center, technical support call center or server farm.
  • 24/7 live answer, toll-free technical support
  • 24/7 NOC
  • Web-enabled account administration and reporting
  • Hosted ISP domain
  • IP/TDM voice services
  • Hosted and managed IPTV services
  • SME consulting