Customer Service Representative - The Homepage of Com Net, Inc.

Job Location

Wapakoneta, Ohio


Answer live telephone calls in an accurate and professional manner from Internet, Telephone and Television customers
Assist in the timely resolution of requests for new service, changes to existing services, billing and trouble calls in accordance with established policies and procedures
Troubleshooting video and voice line problem with the ability to escalate unresolved matters in accordance with established policies and procedures
Enter all calls and transactions into a tracking database

Skill Requirements

Exceptional writing skills and verbal communication skills
Possess a positive, caring and helpful attitude
Have strong team orientation
Ability to work flexible hours, and weekends

Position Specifics

Currently Part-Time positions available
Hourly with monthly performance incentive bonus

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*NOTE: Currently only Part-Time positions are available